Anti-Trafficking Case Manager

The Anti-Trafficking Case Manager will provide comprehensive case management services to foreign-born survivors of sex and labor trafficking to help them attain safety and stability. The Case Manager will use trauma-informed principles as they connect survivors to community resources, advocate for them in the justice process, and help them achieve their goals.

DEPARTMENT: Refugee Services

REPORTS TO: Anti-Trafficking Program Manager

Salary range: $50,000-$54,000

FLSA Status: Full time, exempt

To Apply: Applicants will be asked to include a cover letter and resume. Candidates are encouraged to apply early. No phone calls or walk-ins please. Position is open until filled. References will be required at the time of the final interview.  

Former refugees, New Americans and people of color are highly encouraged to apply.

Primary Duties and Responsibilities

• Maintain a caseload of approximately 15-20 foreign-born survivors of human trafficking and provide services such as transportation, provision of donated food and household items, and referrals to medical, dental, and mental health care
• Complete needs assessments and collaboratively create goals with survivors; connect them with internal and community resources to help them achieve their goals and stabilize their lives
• Provide advocacy and support to survivors through the legal process, including accompaniment to law enforcement interviews, police reports, immigration legal proceedings, and meetings with attorneys
• Provide screening and referral services for walk-in clients that are experiencing potential exploitation and/or trafficking
• Participate in the maintenance and development of the program by participating in grantee calls, team meetings, professional development, reporting, and community outreach
• Maintain accurate and timely client documentation, including case notes, data entry, monthly reporting, and e-file maintenance
• Follow all Institute privacy and safety protocols
• Perform other duties as assigned

Position Requirements

• Commitment to the human rights and general welfare of refugees, immigrants, and survivors of exploitation
• Bachelor’s degree in social work, behavioral science, human services, or another related field required
• Bilingual in Spanish and English
• Experience providing direct client services, such as case management or advocacy, with responsibility for supporting client outcomes
• Demonstrated ability to apply trauma-informed care principles in practice, with a strong understanding of trauma dynamics and the impact of trauma
• Direct, hands-on experience in victim services, such as work with survivors of domestic violence, sexual assault/exploitation, child abuse, or human trafficking
• Knowledge of different systems (criminal justice system, immigration and refugee systems, health and human services) and how systems impact immigrant crime victims
• Demonstrated ability to collaborate with multidisciplinary teams, including law enforcement, immigration legal service providers, and mental health professionals
• Experience working with diverse populations and providing culturally and linguistically appropriate services
• Ability to respond calmly and appropriately to de-escalate crisis situations affecting survivors
• Self-directed with demonstrated ability to work independently, take initiative, and follow through on responsibilities
• Ability to work independently, manage time effectively, create an organized schedule, and maintain organized case files and documentation
• Must have valid driver’s license, insurance, and own car and be willing to transport clients

Equal Employer Opportunity Statement

International Institute of Minnesota values a diverse workplace and strongly encourages women, people of color, LGBT individuals, New Americans apply. The Institute is an equal opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state, or federal laws.

Physical Demands

• Use of manual dexterity, tactile, visual, and audio acuity
• Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying