Family Advocate Relief staff - Flexible

Family advocate relief staff – Flexible schedule

Apply via following link: 

https://secure5.entertimeonline.com/ta/CBIZ20595.careers?ShowJob=503662984

About us

Family advocates assist survivors of abuse and Latin@ communities to end domestic violence, sexual assault, dating violence, and stalking. Formerly Casa de Esperanza, Esperanza United was founded in 1982 by a small group of persevering Latinas as an emergency shelter in St. Paul, Minnesota. We continue to ground our work in community strengths and wisdom, as we serve Latin@s locally and nationwide.

Position overview

Esperanza United mobilizes Latinas and Latin@ communities to end domestic violence and their children to develop, pursue, and achieve their goals to live free of violence, promoting Esperanza United’s mission.
Relief staff: 

• Primarily works overnights, weekends, and holiday shifts. Eligible for holiday pay
• Must commit to being scheduled for a minimum of 24 hours (three shifts) per month

Qualifications

• Education and experience
• High school diploma or GED
• Two years’ experience in an intervention setting
• Or a combination of equivalent experience and education

Skills and abilities

• Strong written, verbal, and interpersonal skills in Spanish and English required
• Knowledge of the Latin@ community, Bi-cultural experience preferred
• Knowledge of domestic violence issues preferred
• Ability to listen, intervene/de-escalate, and resolve conflicts effectively and independently
• Ability to manage multiple priorities to meet deadlines
• Knowledge of and ability to use computers/technical resources to effectively accomplish work
• Flexibility with work schedule and other jobs/academics/responsibilities
• Reliable transportation to and from Refugio (confidential location

Core responsibilities

Safety, support, and response (80%)

• Provide supportive listening to Refugio residents and crisis callers. Assist survivors to identify goals and methods to achieve them
• Assist survivors and crisis callers to develop and reinforce safety plans
• Answer crisis and business calls on the 24-hour bilingual crisis line. Provide supportive listening and resource information.
• Assist survivors in deciding upon a course of action. Arrange for safe shelter and transportation, as needed
  • Provide information about and help survivors access relevant resources such as orders for protection, public benefits, medical care, housing assistance, legal protections, etc.
  • Establish and support a sense of hospitality and respect throughout the Refugio. Constructively help residents resolve conflicts when necessary
•  Interact individually with residents regularly and contribute to organizing activities for residents

Administration and intervention (20%

• Provide clear and timely data entry and work documentation for reporting purposes
• Establish and support an environment of cleanliness and accountability in the Refugio
• Intervene on behalf of survivors/families in crisis situations with police, medical professionals, employers, creditors, social service case workers, attorneys, etc. when necessary
• Clean and prepare Refugio bedrooms for new residents
• Participate in in-service and other job-related training

Teamwork environment

• Contribute to an effective work team. Participate in ensuring focus on the agency mission and forwarding the agency strategy of influencing change in the domestic violence field
• Cooperate in effective communication, meeting challenges and decision-making
• Assist in training volunteers and new staff as needed
• Assist coworkers in remaining outcomes- and mission-focused
• Contribute to sustaining a positive work environment that embodies Latin@ cultural strengths, interdependence, and communalism

Work environment

Esperanza United strives for diverse, equitable, and inclusive work environment and does not discriminate on the basis of race, color, religion, creed, national origin, sex, age, (dis) ability, marital status, sexual orientation, gender identity, language, place of residence, political affiliation, veteran status, status regard to public assistance, or any other class protected by local, state, or federal law.

The above statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.